Implementation of CRM (Customer Relationship Management) software is spreading at a phenomenal rate in the distribution industry. According to an article by Mark Dancer analysts estimate that over 60 percent of distributors have adopted some form of CRM, and those … Read more
Many businesses are looking at the cloud as a possible way to deploy popular business management technology including enterprise resource planning (ERP) and customer relationship management (CRM) solutions. How do you know if the cloud is right for you? Here … Read more
Manufacturers and distributors create a lot of business data. Many use various business systems to manage inventory, production, shipping, customer relationships, and other operational data. There may also be call centers, website communications, and prospects and customers alike may even … Read more
It takes a well-coordinated, orchestrated effort to maintain just enough inventory to satisfy customer demand without buying more inventory than is really needed. Managing appropriate inventory levels is a fluctuating, ever-changing activity that requires close attention from a key group … Read more
The main goal for a distributor is to make sure that their customers have the products they need, when they need them, at reasonable prices. So, how do you satisfy your customer’s needs, while making sure you have a strong … Read more