Team Work Made Simple with Distribution Software

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The main goal for a distributor is to make sure that their customers have the products they need, when they need them, at reasonable prices.  So, how do you satisfy your customer’s needs, while making sure you have a strong bottom-line? 

Inventory forecasting is an important exercise for distributors, although ‘simple’  isn’t a word often used to describe this task.  Many distributors rely on manual processes to try to figure out what their customers may need.  Thumbing through old purchase orders and file folders to see what customers may have ordered in the past can be helpful, but it can also be time-consuming and fraught with mistakes.

Forecasting can be improved exponentially by ensuring two things:  One, communicating more closely with your customers and two, using the right technology that makes your inventory process seamless.  

It’s been said, the only wrong question is one that isn’t asked.   So, why not ask your customers what they need…not only for next week’s order, but for next month or next year?  Set up an occasional meeting to collaborate with your customers in order to get a better picture for the future.  Your customer may have business goals to introduce a new product line or discontinue what isn’t selling well.  Their strategic plans and goals could be very influential to your forecasting plans.

The second key to successful forecasting is using the right business management technology. Enterprise resource planning (ERP) and customer relationship management (CRM) solutions will allow you to capture your business data, search through customer information and identify trends.  Not only can you get greater insight into customer buying habits and product trends for forecasting, but you can also boost sales by cross-selling and up-selling products that may be similar or complementary to the products they already purchase.  Some business solutions also include inventory management modules and powerful forecasting functionality.  These modules offer even deeper insight and strategy to procurement and inventory management. 

Good, old-fashioned team work paired with the right technology can simplify forecasting operations and ensure you keep your customers happy.  The experts at OmniVue can match you with a distribution solution that can add accuracy and efficiency to forecasting, so you always have what your customers need, while protecting your bottom-line.  Contact OmniVue for guidance on choosing the right business solution for your exact business needs.

By OmniVue, Georgia Microsoft Dynamics ERP and CRM Partner

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