The Development Team at SalesPad, Inc. has turned out a fantastic summer schedule of updates to the delight of GP Customer Service users everywhere. SalesPad, for Microsoft Dynamics GP, is already a fantastic integration of CRM features to enhance the … Read more

 

Continuous flexibility in order to control costs and meet customer demand is critical to succeed in the distribution environment of today and tomorrow. The following survey was designed to help you analyze your current system’s ability to deliver the speed … Read more

 

Are you and your team tired of switching between customer sales, inventory, shipping, and financial systems?  Recording multiple types of data in multiple solutions is inefficient and can lead to mistakes every time you enter data from one system into Read more

 

impIf you send a customer a $7000 hip positioner instead of a $7 hip positioner pad will that cause some problems?  You bet.  That was the type of situation Innovative Medical Products (IMP), a Connecticut based medical device manufacturer and … Read more

 

As distributors plan for the New Year, the options can become somewhat overwhelming.  Maybe you need a total software replacement.  Maybe you should consider the cloud.  Or maybe you need to invest in some major upgrades.  Here are some tips … Read more

 

‘Big Data’ is the strategic business information generated from advanced software solutions in a comprehensive way. This data is used to make smart decisions that will ultimately benefit a company’s bottom line. As distributors evaluate how to build and use … Read more

 

More and more distribution companies are introducing mobile applications for our smartphones.  For example Grainger released a their mobile app in August and they are not the only distributor to introduce this technology to their customers and sales teams.  Let’s … Read more

 

Delivering products to the right customers on time and within budget is at the forefront of the mind of any distributor.  Whether you have one truck or fleets, making sure your customers are satisfied has a big impact on the … Read more

 

A supply chain visibility solution can provide several advantages for your company, including higher customer satisfaction and improved forecasting, Robert Clesi writes in “Guest Commentary: Considerations When Evaluating Supply Chain Visibility Solutions” posted on Logistics Viewpoints.  While there are many … Read more

 

The traditional role of the chief information officer (CIO) is quickly evolving to meet a new strategic business need revolving around how distributors interact with their customers.  More than just installing software and using social media, CIO’s are now being … Read more

 

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