NAV-X LLC

Streamline Order Processing and Get Products to Customers Faster

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Thank goodness we no longer use carbon copies or faxes for processing orders.  Shuffling papers is time-consuming and creates delays for many internal processes, as well as for the customer.  However, using spreadsheets or the wrong software solution can create as many problems as old-fashioned paper processing during order processing.

We may not be able to do away with paper-pushing altogether, but we can take advantage of many of today’s technological advances.  There are many business management solutions that can reduce the need for time-consuming manual processes for more productive sales and operations.  Implementing some of these tools will impress your customers and keep them coming back. 

Your sales team is probably very busy meeting with prospects and managing customer needs.  You can give sales a boost by introducing an online sales element.  Many of your prospects and customers find information about your business online and on social media sites, why not allow them to place orders online as well?  Online ordering is easy for your customers and saves time for your team as well.  You can offer the same consistent pricing or special promotions online that your sales team can offer in person, then follow up with email invoicing and additional correspondence. Automating order management activities not only saves time, it improves the accuracy of your order processing and is a convenience for busy customers.  You can also take order processing one step further by allowing your mobile sales team to place orders while sitting in the customer’s office.  Using their smartphone or tablet, they can enter a customer order and email the customer their confirmation.  Not only is that impressive, it is productive.

Instead of relying on a third-party for credit/debit card swiping, you can take control over accepting payments.  Manage your own credits and debits, offer discounts, and keep a closer eye on cash flow.  If you offer sales commissions, you know how tricky they can be to calculate and disperse.  The right business management solution can streamline the application of sales commissions, including commission variations that are subject to change based on customer, products, or status with your company. 

It goes without saying that the faster you can place an order, the faster your customers will receive a product.  Reduce manual processes and improve the productivity of your sales team with today’s innovative business management solutions. Contact NAV-X for more information about how you can streamline order processing and get products to customers faster.

By Sheldon Kralstein of NAV-X, LLC, Advanced Distribution Solution for Microsoft Dynamics NAV (http://www.distributionsoftware.co/)

 

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