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Proper Management of Chargeback Processing within Microsoft Dynamics GP

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Chargebacks happen for a number of reasons and no matter what type of company you work for, you need to comply with the customer’s needs. It’s inevitable; chargebacks are a way of business. If you’re selling to major distributors, you need to make sure chargebacks are properly managed to avoid confusion as well as losing profit.

According to Wikipedia, “a chargeback is the return of funds to a consumer, forcibly initiated by the consumer’s issuing bank. Specifically, it is the reversal of a prior outbound transfer of funds from a consumer’s bank account, line of credit, or credit card”.

An example of a chargeback situation you may undergo often is when the supplier (you) sells a product at a higher price to the distributor than the price they have set with the end user. The distributor then submits a chargeback to the supplier so they can recover the money lost in the transaction. With various numbers floating around pertaining to your financials, it can be a confusing process if a proper solution is not in place.

We here at Blue Moon understand this pain point and offer ChargeBack Processing for your Microsoft Dynamics® GP solution. This product meets the chargeback acceptance and processing needs of businesses that sell and distribute their products to the major distributors, regardless of industry or product type.

With chargeback processing, you can create category adjustments based on the types of chargebacks you accept, configure rules for chargebacks based on adjustment types and customers, and assign chargebacks to parent or appropriate children when using National Accounts. Adjustments are also much easier to manage with Chargeback Processing. You have full control over whether to allow or dispute your distributors’ adjustments as you enter them. You can post cash receipts after entering the adjustments associated with checks, automatically create accounts receivable documents for adjustments and finally analyze the adjustments with powerful inquiry features.

Contact us to learn more about Chargeback Processing for Microsoft Dynamics GP and eliminate the confusion altogether.

By Blue Moon, Leading Microsoft Dynamics Operations Suite Solution Provider

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