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Five Key Pieces to a Comprehensive ERP Solution

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When analyzing your business processes, it’s imperative to identify your requirements from beginning to end – from Quote to Cash. However, when looking at the overall components of ERP, it’s helpful to segment it into five key areas – customer relationship management (CRM), manufacturing execution systems (MES), quality management systems (QMS), supply chain management (SCM) and executive information systems (EIS).

1.      Customer Relationship Management: Effective management of the Customer experience certainly begins with Sales but includes touch points throughout the order cycle.

2.      Manufacturing Execution System: This portion of the system enables the manufacturer to reduce material, inventory and labor costs through demand-driven procurement, lean scheduling opportunities and increased real-time visibility throughout the production cycle.

3.      Quality Management System: Many organizations maintain quality standards for compliance with standards, but even organizations that are not required to be certified to rigorous standards benefit greatly from managing quality throughout their organization.

4.      Supply Chain Management: This discipline overlaps every function within the organization. Program Management, including the research, testing, lifecycle management and product launch teams, benefit from integrated systems. SCM encompasses Electronic Data Interchange (EDI) for automated transactions, logistics and shipping and supplier performance management. SCM is also integrated throughout the sales order, purchasing, shipping/receiving functions and more.

5.      Executive Information System: This essential area includes tools and systems that provide greater visibility and decision-making criteria to the people tasked with daily management of the organization.

Understanding how these areas are linked together should assist you in determining which components add the most value for your organization and how your existing systems may be integrated with new tools and systems to help make your company more efficient, produce better quality products and reduce costs throughout the product and order lifecycle.

Keep these five key areas aligned and you’re in for a comprehensive ERP solution that will meet your industry needs. Contact us to learn about comprehensive manufacturing solutions with Microsoft Dynamics® ERP.

By Socius, Ohio Microsoft Dynamics ERP Partner

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